SAS cabin crew – a new generation
Imagine going to work on a cold winter morning and ending the day on the other side of the world surrounded by palm trees and warm sunshine. For many people, this is a fantasy. But for members of the SAS cabin crew, it’s a daily routine.
Working above the clouds is understandably a popular career choice and in the last year, more than 8,000 people applied for 590 SAS cabin crew positions. The recruiting drive is part of SAS’s plan to complement its more experienced cabin crew with new people who bring new perspectives.
“We haven’t recruited for a few years and as any company in this situation, we need to be inspired by what’s happening in the world outside,” says Bo Pathuel who is responsible for the new cabin crew training. “We are happy to welcome our new members to SAS cabin crew team”.
“An experienced colleague can function as a mentor to someone who is just starting their career and give him or her advice on how to perform better,” he says. “New and existing crew members can always add new ideas, and new colleagues can learn from colleagues who’ve been around for a while and who know the job like the back of their hand.”
“The combination of crew with several years at SAS and new recruits often creates a positive energy that can also lead to new ideas”, says Pathuel.
Whereas working in the cabin crew used to be seen as a long-term career, this isn’t necessarily the case now. Pathuel says that nowadays, many people see the job as a stepping-stone towards future careers.
Twenty-three-year-old Wihelm Fredrik Meyer started working for SAS in May 2016. He is based in Oslo and uses the job for extra income while he’s studying.
“This is an incredible opportunity for students,” says Meyer. “It’s good money, a fun job, there are great colleagues and you get a chance to meet fantastic people. And being able to see new and incredible places is a big bonus.”
The life of the cabin crew has always had an aura of glamor attached to it. Meyer remembers watching the SAS cabin crew when he was younger.
“There was just something about them,” he says. “They were always so happy and seemed like they had the best job in the world. Now I know that the reason why they seem so glamorous is because everyone here loves their job.”
When Meyer applied to become a cabin crew member he thought that the main task was to pour tea and coffee.
“The training was three weeks long and I didn’t really get why it had to be so long,” he says. “But then I realized that the job involved a lot more than I expected. Pouring tea and coffee is such a small part of it. Safety always comes first and we try our best to make every traveler feel at home every time they board the plane. We’re here to make them feel taken care of and secure.”
Stockholm-based Cecilia Grahn is 28 years old and started working for SAS in March 2016. When asked why she chose to apply for a cabin crew job she says, “Scandinavians have always had SAS in their lives. We’ve seen their commercials, flown with them and grown up with them. SAS is a highlight in every cabin crew member’s career. They really live up to all of the commercials.”
SAS is currently investing in new planes and opening up new routes to new destinations. This gives the new employees opportunities to grow and develop with the help of the more experienced staff.
“The staff that have been around for a while have set the bar really high for us newcomers,” says Grahn. “They’re challenging us and teaching us how to be better at our jobs. I think that everyone experiences the different generations working together as a good thing. We all support and care for each other.”
Text: Amanda Hjelm
Published: January 18, 2017